State Farm® Insurance Agent Mark Riden
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kim Ellis
March 25, 2025
5
out of
5
rating by Kim Ellis
"Quick and efficient Jessica took care of me right away."
We responded:
"Thank you, Kim, for sharing your experience! I'm glad to hear that Jessica was quick and efficient in assisting you. We're here to help with any future needs or questions you may have."
Machelle Frank
March 21, 2025
5
out of
5
rating by Machelle Frank
"Always offers great service"
We responded:
"Thank you, Machelle, for your kind words! I'm glad to know that you are satisfied with the service provided. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Mandy Stanley
March 20, 2025
5
out of
5
rating by Mandy Stanley
"If anyone is unhappy with their insurance provider and/or rate, I highly recommend Jessica Tallent with State Farm. Licensed in TN and GA. I may sound like a commercial but she just saved me $1100 a year on my home insurance(with better coverage) and $200 a year on auto. She's great with communication and responding to any message or call very quickly. I'm in south ga, and after hurricane helene and not having an agent to guide me, I knew we needed a change. Thank you Jessica!!!"
We responded:
"Thank you, Mandy, for sharing your experience! I'm so happy to hear that Jessica was able to assist you with your insurance needs and help you save significantly. Her dedication to communication and quick responses truly makes a difference. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
cterrier
March 15, 2025
4
out of
5
rating by cterrier
"Great timely service. Worked with me to get best price"
We responded:
"Thank you for your feedback! We're glad you had a positive experience with our office. If there's anything specific we can do to improve or assist you further, please don't hesitate to reach out. We're here to help with any insurance needs you may have!"
ResearchingMazzei
March 15, 2025
5
out of
5
rating by ResearchingMazzei
"Excellent service and quick turnaround for coverage. As an out of state new home buyer in the local community with existing State Farm policies the ease of binding an additional policy allowed me the Comfort and knowing no matter what state I’m in a local Statefarm office is there to serve its consumers needs. Jessica reviewed all options and made recommendations that met the needs of this purchase. Her follow through and reassurances that everything was in place prior to closing was remarkable. I look forward to being part of this great quaint community."
We responded:
"Thank you for your wonderful feedback! I'm glad to know that the service and quick turnaround met your expectations. It's fantastic to hear that Jessica was able to provide the support and recommendations you needed for your new home purchase. We're excited to have you as part of our community and are here for any assistance you may need in the future. Welcome to the neighborhood!"
Dawson Hindmon
March 14, 2025
5
out of
5
rating by Dawson Hindmon
"Honestly, my rates here kind of blow. Definitely nothing to really brag about last time I was in a wreck. I waited almost 4 months to get money from my vehicle and was never given a rental, but there’s a sweet lady named Jessica at The Etowah location that asked for a review so this review is representative of Jessica. State Farm can do some things that would get this review taken down."
We responded:
"Dawson, We appreciate you sharing your experience. We understand your concerns about your rates and claim. We're pleased to hear you had a positive interaction with Jessica. If there is anything we can do to further assist you please give our office a call! "
Rhoda Newman
March 14, 2025
5
out of
5
rating by Rhoda Newman
"Moved to Etowah, TN from out of state and needed to transfer my auto and home insurance. I arrived at Mark Riden’s State Farm Insurance office without an appointment & was seen immediately. Jessica was able to great rates with a friendly smile."
We responded:
"Thank you, Rhoda, for sharing your experience! I'm happy to know that Jessica was able to assist you promptly and with a friendly smile. We're glad to have made your transition to Etowah a bit smoother. If you have any questions or need further assistance, feel free to reach out to our office anytime."
Bruce Alberque
March 12, 2025
5
out of
5
rating by Bruce Alberque
"Such a pleasant process. I wanted to have a local agent. I was referred by my exterminator. I spoke with Jessica Tallant. After passing on my insurance needs, Jessica met or exceeded my needs. Overall a great experience."
We responded:
"Thank you, Bruce, for sharing your experience! I'm happy to know that Jessica was able to meet your insurance needs and provide such a satisfying experience. We appreciate your trust in us and are always here to assist with any future insurance needs. Feel free to reach out anytime!"
Joseph Bates
March 6, 2025
5
out of
5
rating by Joseph Bates
"I highly recommend Jessica Tallent, she was super helpful and knew her stuff very well! If you are struggling finding someone who will help you find the best policy for you and your situation Jessica is the person for you!"
We responded:
"Thank you, Joseph, for your wonderful recommendation! I'm delighted to hear that Jessica was able to assist you so effectively. Her expertise and dedication to finding the right policy for each individual truly make a difference. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
fanfundy
March 5, 2025
5
out of
5
rating by fanfundy
"Jessica helped me out today, told me my options, and made for a wonderful experience. Great customer service and a wonderful attitude. Highly recommended"
We responded:
"Thank you so much for your kind words! I'm delighted to hear that Jessica provided you with excellent service and a positive experience. Her dedication to helping our customers is truly appreciated. If you ever need further assistance or have any questions, feel free to reach out to our office. We're here to help!"
Meghan Maples
February 28, 2025
5
out of
5
rating by Meghan Maples
"Jessica is the best! She sends reminders, answers every question, and so helpful from start to finish."
We responded:
"Thank you, Meghan, for your wonderful feedback! I'm happy to hear that Jessica has been so helpful and attentive throughout your experience. Her dedication to providing reminders and answering questions is truly appreciated. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
Kim Wright
February 25, 2025
5
out of
5
rating by Kim Wright
"Jessica is amazing! She always goes above and beyond to help in anyway!"
We responded:
"Thank you, Kim! I'm so happy to hear that Jessica has been providing exceptional service and going the extra mile for you. We're grateful to have her on our team. If you ever need assistance or have questions, feel free to reach out to our office."
NoMandatory VAXing
February 25, 2025
5
out of
5
rating by NoMandatory VAXing
"Great experience. Agents were very helpful and worked with me to adjust my policy exactly how I wanted it. I would highly recommend. Thanks Jessica!"
We responded:
"I'm glad you had a great experience with us! It's wonderful to know that our team, especially Jessica, was able to assist you in adjusting your policy to your satisfaction. Your recommendation means a lot. If you have any more questions or need further assistance, feel free to reach out anytime."
Jaclyn Taylor
February 24, 2025
5
out of
5
rating by Jaclyn Taylor
"Our family has been with State Farm for over 30 years. The entire staff has consistently been friendly, helpful, and always there when we've needed assistance. We are truly grateful for their exceptional service and dedication throughout the years."
We responded:
"Thank you, Jaclyn, for your wonderful feedback! We're happy to have been part of your family's journey for over 30 years. Our team is dedicated to providing friendly and helpful service whenever you need it. If there's anything else we can assist you with, please feel free to reach out. We're here to help!"
Darlene Williams
February 21, 2025
5
out of
5
rating by Darlene Williams
"Shannon was so helpful, answered my questions and very patient."
We responded:
"Thank you, Darlene, for sharing your experience! I'm happy to know that Shannon was able to assist you with patience and clarity. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Tabitha Cooley
February 21, 2025
5
out of
5
rating by Tabitha Cooley
"Jessica at State Farm in etowah is absolutely the best! Everyone on that team is so helpful and caring!’"
We responded:
"Thank you, Tabitha, for your wonderful feedback! I'm so happy to hear that Jessica and the team in Etowah have been helpful and caring. We truly appreciate your support and look forward to assisting you with any insurance needs in the future. If you have any questions or need further assistance, feel free to reach out!"
Laura Rodriguez
February 21, 2025
5
out of
5
rating by Laura Rodriguez
"Friendly and understanding of my needs. Great and friendly staff. Thanks for your kindness Jessica."
We responded:
"Laura, I'm so happy to know that you found our team friendly and understanding! Jessica truly appreciates your kind words. If you ever need anything else, don't hesitate to reach out. We're here to help!"
kevaldo13
February 19, 2025
5
out of
5
rating by kevaldo13
"Excellent service. Quick responses! Very helpful!"
We responded:
"Thank you for your fantastic feedback! I'm happy you found our service quick and helpful. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
Rusty Johnson
February 19, 2025
5
out of
5
rating by Rusty Johnson
"Paul was so helpful in finding me the right policies that I needed. Made transferring my accounts fro Florida super easy. I certainly recommend giving them a call for your insurance needs. I have been with State Farm over 40 years and have always had great agents and service."
We responded:
"Thank you, Rusty, for sharing your experience! I'm glad to hear that Paul was able to assist you in finding the right policies and making your transition from Florida smooth. Your long-standing trust in State Farm means a lot to us. If you ever need further assistance or have questions, feel free to reach out."
Brandy Spoon
February 18, 2025
5
out of
5
rating by Brandy Spoon
"Love the staff at the Etowah branch. They are always helpful and professional whether in office or on the phone. My questions and concerns are always taken care of, thank you."
We responded:
"Thank you so much, Brandy! I'm glad to hear that our team has been helpful and professional in addressing your questions and concerns. We truly appreciate your kind words and are here for any future assistance you may need."
Deborah Muth
February 15, 2025
5
out of
5
rating by Deborah Muth
"I was having issues with my Drive Safe app and I emailed the agency, Jessica got back with me almost immediately and we exchanged a few emails to figure out the problem and she had no problem with exchanging numbers to make it easier! She finally helped me figure it out and it worked the next time I drove! I was definitely grateful for her help!"
We responded:
"Thank you for the review, Deborah! We are happy to hear that Jessica was able to help you with your Drive Safe & Save app. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
mckenzie
February 14, 2025
5
out of
5
rating by mckenzie
"I called in to Mark Riden State Farm office today and was greeted on the telephone by Paul. He was very polite, professional and seemed very willing to help. He engaged in conversation as he was waiting for my information to load to his computer. He found the information I inquired about, answered my questions in a way that I felt he was very knowledgeable. He suggested I may want to talked to them about another topic in the near future. We ended the conversation with him asking if there was anything else he could assist me with. Made me, the client, thankful I was doing my insurance business with State Farm, more importantly with Mark Riden’s office. Thom"
We responded:
"Thank you, Thom, for sharing your experience with our office! I'm glad to hear that Paul provided you with such professional and helpful service. It's wonderful to know that you felt well-informed and appreciated during your call. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to help!"
Abner Cordero
February 13, 2025
5
out of
5
rating by Abner Cordero
"Jessica was a great person whom helped me out a lot !"
We responded:
"Thank you, Abner, for sharing your experience! I'm happy to know that Jessica was able to assist you effectively. We appreciate your feedback and are here to help with any future needs you may have!"
Dannette King Nix
February 13, 2025
5
out of
5
rating by Dannette King Nix
"I have been a customer with State Farm for 35 years. Everyone in the office is like family. I would recommend them to anyone for insurance."
We responded:
"Thank you so much, Dannette, for your wonderful feedback! We're happy to have had you as part of our State Farm family for 35 years. Your recommendation means a lot to us. If you ever need anything, feel free to reach out to our office."
Brittani Evans
February 11, 2025
5
out of
5
rating by Brittani Evans
"Jessica is amazing this is the second time she's helped us save on our insurance I have her number saved for any future insurance needs and I will also be sending others her way if anyone ever ask about insurance she was nice professional"
We responded:
"Thank you, Brittani, for sharing your experience! I'm glad to hear that Jessica has been able to assist you with your insurance needs and help you save. It's wonderful to know you have her number saved for future needs and are willing to recommend her to others. If you have any questions or need further assistance, feel free to reach out to our office anytime!"