State Farm® Insurance Agent Mark Riden
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Amber Roderick
January 3, 2026
5
out of
5
rating by Amber Roderick
"Jessica is amazing. She took the time to help with all my insurance needs (home, motorcycle, & vehicles). If you’re looking for someone willing to go above and beyond she is your lady. Thanks to Jessica’s help my 16yr old can now drive his Christmas present."
We responded:
"Amber, thank you for your wonderful feedback! I'm glad to hear that Jessica was able to assist with all your insurance needs. It's great to know your 16-year-old can now enjoy their Christmas present! If you need anything else, feel free to reach out."
Larry Bush
January 3, 2026
5
out of
5
rating by Larry Bush
"I needed insurance coverage on my new motorcycle late on a Friday afternoon. I called Mark Riden’s State Farm office and Jessica Tallent answered the phone. Even though it was late, Jessica worked until she got my bike covered. Jessica was very professional, efficient and easy to work with. I have found the whole group at this State Farm office a pleasure to work with. Larry B."
We responded:
"Thank you for your review, Larry! I'm happy to hear that Jessica was able to assist you with your insurance, even late on a Friday. Our team strives to provide professional and efficient service, and it's great to know you found working with us a pleasure. If you need anything else, feel free to reach out!"
Elizabeth Byars
January 3, 2026
5
out of
5
rating by Elizabeth Byars
"Jessica was a very big help getting me set up with homeowners and car insurance. Smooth transition and great customer service .so nice and quick to help get me set up!"
We responded:
"Thank you for your review, Elizabeth! I'm happy to hear that Jessica was able to assist you with setting up your insurance smoothly. We strive to provide excellent customer service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Moises Caceres
January 2, 2026
5
out of
5
rating by Moises Caceres
"Thank you for your very attentive and fast service. Thank you again."
We responded:
"Moises, thank you for your kind words! I'm happy to hear that you appreciated our attentive and quick service. If there's anything else you need, feel free to reach out anytime!"
Christy Sears
January 2, 2026
5
out of
5
rating by Christy Sears
"Jessica Tallent worked a miracle for us! My husband and I are so grateful for her and just how easy and painless she made our multiple insurance processes! Thank you, Jessica!"
We responded:
"Christy, thank you for sharing your experience! I'm happy to hear that Jessica made the insurance process smooth and stress-free for you and your husband. We appreciate your trust in us and are here to help with any future needs. Let us know if there's anything else we can do for you!"
Doug Robinson
January 2, 2026
5
out of
5
rating by Doug Robinson
"This place was great, and my agent(Jessica) was very helpful . Thank you again."
We responded:
"Thank you, Doug! I'm happy to hear that Jessica was able to assist you so well. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
Corey Chadwick
January 2, 2026
5
out of
5
rating by Corey Chadwick
"Jessica from State Farm was great helping my wife & I with our homeowners insurance. Very helpful & patient. Mark has a good one!"
Amanda Herndon
January 2, 2026
5
out of
5
rating by Amanda Herndon
"I just recently purchased auto insurance from State Farm they saved me 300 a month. They were very helpful in meeting my auto insurance needs."
Jacob Ritsko
January 2, 2026
5
out of
5
rating by Jacob Ritsko
"Jessica was very helpful and got me taken care of"
Chris Burris
December 19, 2025
5
out of
5
rating by Chris Burris
"Staff is friendly and knowledgeable on all insurance needs. Jessica was very helpful!!"
We responded:
"Hey, Chris! Thanks for letting us know that the pricing and service stood out to you. We’re glad Jessica was helpful and that her knowledge made your auto insurance experience a positive one, and we appreciate you taking the time to share this with us."
Caleb Lawson
December 5, 2025
5
out of
5
rating by Caleb Lawson
"Jessica has been great to work with. She always goes above and beyond. She is very knowledgeable and has great customer service"
We responded:
"Caleb, thank you for your wonderful feedback! I'm happy to hear that Jessica has been providing exceptional service and demonstrating her expertise. We appreciate your support and look forward to continuing to assist you with your insurance needs. Let us know if there's anything else we can do for you!"
Carla Rymer
December 5, 2025
5
out of
5
rating by Carla Rymer
"If you need insurance call Jessica! She is knowledgeable, kind, and provides the best customer service! She will go above and beyond to get you the best rates possible. 10/10 stars 🌟"
We responded:
"Thank you, Carla! I'm so happy to hear about your positive experience with Jessica. She truly is dedicated to providing exceptional service and finding the best rates for our customers. If you have any more questions or need assistance, feel free to reach out anytime!"
robert brinkley
December 5, 2025
5
out of
5
rating by robert brinkley
"Paul at state farm was great to deal with, was very helpful and answered all my questions. Thanks again!"
We responded:
"Thank you, Robert! I'm happy to hear that Paul was able to assist you effectively and answer all your questions. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Chad Fugleberg
November 26, 2025
5
out of
5
rating by Chad Fugleberg
"I had a policy question and Paul helped me get it sorted in no time. Mark Riden’s team was knowledgeable, patient, and genuinely caring. Feels good knowing they’re there when life turns tricky. Five stars."
We responded:
"Thank you, Chad! I'm happy to hear that Paul and the team were able to assist you with your policy question. We always aim to provide knowledgeable and caring service. If you ever need anything else, feel free to reach out!"
Anna
November 21, 2025
5
out of
5
rating by Anna
"Fast reliable"
We responded:
"Anna, thank you for your feedback! I'm happy to know you found our service fast and reliable. If you ever need anything else, feel free to reach out!"
Carol Chavez
November 20, 2025
5
out of
5
rating by Carol Chavez
"Paul is always easy to work with and explains everything."
We responded:
"Thank you, Carol! I'm happy to hear that Paul has been helpful and clear in his explanations. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"
Jerry Standridge
November 5, 2025
5
out of
5
rating by Jerry Standridge
"Very good people 👍 Excellent staff Wouldn't go anywhere else!!!!!!!"
We responded:
"Thank you, Jerry! I'm happy to hear that you appreciate our team and service. Your support means a lot to us. Let us know if there's anything else we can assist you with!"
Julie Ellis
October 31, 2025
5
out of
5
rating by Julie Ellis
"Jessica provides the best customer service by far. She is very informative and takes time to help you understand your coverages. She goes above and beyond to get you the best savings possible. I am very well pleased with service provided. 10 out of 10 recommend. Call Jessica today!!!!!!"
We responded:
"Thank you for your wonderful feedback, Julie! I'm delighted to hear that Jessica has been so helpful and informative in assisting you with your coverage. It's great to know she has gone above and beyond to ensure you're satisfied. We appreciate your recommendation and are here for any future needs you may have. Let us know if there's anything else we can do for you!"
Vapenotiq Vapors
October 17, 2025
5
out of
5
rating by Vapenotiq Vapors
"Jessica was amazing she helped me and was super fast . I really appreciate her and how quickly she was able to help me. She will be the one I call for any assistance."
We responded:
"Thank you, Vapenotiq Vapors, for your wonderful feedback! I'm glad to hear that Jessica provided you with such efficient and helpful service. We appreciate your trust and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
Amanda Lankford
October 10, 2025
5
out of
5
rating by Amanda Lankford
"Paul is absolutely the best to work with all the way around! I have been working with him for years and he always goes above and beyond with whatever I throw his way. Rental insurance, home owners insurance, life insurance, and vehicle insurance! I recommend him to anyone looking for insurance he will do you right and has the best customer service!"
We responded:
"Thank you, Amanda! I'm happy to hear that Paul has consistently provided you with excellent service across all your insurance needs. Your recommendation means a lot to us. If there's anything else we can assist you with, just let us know!"
Patrick Ervin
October 8, 2025
5
out of
5
rating by Patrick Ervin
"Everyone I’ve dealt with through the years have always been very kind and personable."
We responded:
"Thank you, Patrick! I'm happy to hear that you've consistently had positive interactions with our team over the years. We truly value your trust and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can assist you with!"
Janet Sandstrom
October 7, 2025
5
out of
5
rating by Janet Sandstrom
"Paul Clark thoroughly reviewed our homeowner and vehicle insurance needs, stayed late at work and insured we have the best coverage available. My husband, Bob, and I highly recommend Paul Clark, Insurance Agent, at Mark Riden State Farm Insurance."
We responded:
"Thank you, Janet, for your wonderful feedback! I'm happy to hear that Paul provided such thorough service and ensured you have the best coverage. We appreciate your recommendation and are here for any future insurance needs you and Bob may have. Let us know if there's anything else we can assist with!"
Torri D. Ervin
October 3, 2025
5
out of
5
rating by Torri D. Ervin
"Very professional! Paul is so very nice! I had the option to set up auto pay to have my payment come out once a month, but he said if I done that, they wouldn't get to see me in the office monthly. I thought that was so nice . I would recommend State Farm in Etowah to everyone!"
We responded:
"Thank you, Torri! I'm happy to hear about your positive experience with Paul. It's great to know that you appreciated the personal touch of visiting our office. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Mary Anne Flosi
October 3, 2025
5
out of
5
rating by Mary Anne Flosi
"Love St Farm. They saved us $2000.00 on home, auto and motorcycle insurance, amazing! They're family friendly and it's so refreshing to speak with a human being, no automated systems. Highly recommend..."
We responded:
"Mary Anne, thank you for your wonderful feedback! I'm so happy to hear that we could help you save on your insurance needs and provide a personal touch. We truly value being family-friendly and are always here to assist you. Let us know if there's anything else we can do for you!"
Austin Cheek
October 3, 2025
5
out of
5
rating by Austin Cheek
"Jessica was a big help!"
We responded:
"Austin, thank you for your feedback! I'm happy to hear that Jessica was able to assist you effectively. Our team is always here to support you with any insurance needs. Let us know if there's anything else we can do for you!"