State Farm® Insurance Agent Mark Riden
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Princess Arwood
October 9, 2026
"I recently changed our insurance on our homes and auto back to the Etowah State Farm location. Jessica Tallent was patient and very professional with our quotes. Shannon and Shelia are always great to work with as well. Can’t say enough about Jessica, she went above and beyond with her time to answer all my questions. She was very attentive to all our needs!"
"Thank you for sharing your experience! I'm glad to hear that Jessica, Shannon, and Shelia provided you with such attentive and professional service. It's wonderful to know that Jessica went above and beyond to address all your questions and needs. If there's anything else we can assist you with, please don't hesitate to reach out."
Summer Underwood
October 8, 2026
"Ryan was extremely helpful, knowledgeable and efficient. I was able to save so much money on my home and auto insurance! Everything was so easy and stress free. 10/10 experience and customer service! I highly recommend Ryan for all of your insurance needs!"
"Summer, thank you for the fantastic review! We’re always here to support you with your insurance needs in Etowah. "
EDMur
October 5, 2026
"Ryan made it super easy to switch my insurance from Florida to Tennessee. Very polite, respectful, and helpful. This is my first out of state move, so I was a bit stressed with how the process would go, but he made it very simple. Glad I can save quite a bit of money too."
"EDMur, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Etowah. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Mark Riden and Team "
Shelby M
October 2, 2026
"Very friendly and knowledgeable! 10/10 recommend"
"Thank you so much, Shelby! I'm glad you found our team friendly and knowledgeable. Your recommendation means a lot to us. If you ever have any questions or need assistance, feel free to reach out."
Samantha Kirkwood
September 28, 2026
"I can't say enough good things about Ryan, our insurance coordinator. He was so easy to work with, quick to respond to emails, and completely on the ball. It was an all-around wonderful experience! Highly recommend!"
Cyrese Smith
September 25, 2026
"It's the best experience I've ever had getting insurance for both of cars like I was in and out within 5 to 10 minutes"
Linda Jones
September 25, 2026
"We love this place. Very friendly and knowledgeable. Always willing to help."
"Thank you, Linda! I'm happy to know you love our office and find our team friendly and knowledgeable. We're always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
BradenBuisnessEmail
September 25, 2026
"Everyone here has been very helpful on my claim I recently had, Ryan even drove me to an enterprise just to help me get my rental! Great group of people that will always help out"
Stephanie Morgan
September 25, 2026
"Jessica was very thorough, efficient, and had great customer service! Loved working with her. Would highly recommend!!"
madison collins
September 24, 2026
"Jessica did amazing! She helped me get the best deals and offers! Great experience"
hunter raby
September 5, 2026
"As a body shop owner, I’ve seen firsthand how Jessica takes care of her customers on numerous occasions. I think it’s important to have someone in your corner anytime you have a claim and guide you through the process. It’s an important to have that kind of person who will take care of you. So many agent offices are disconnected from their customers, but not this one."
"Thank you, Hunter, for sharing your experience! I'm really glad to hear that Jessica has been consistently supportive and attentive to our customers. We strive to maintain that personal connection and ensure everyone feels taken care of. Let us know if we can help with anything else!"
Terra Steen
September 4, 2026
"It’s always a pleasure getting to work with Jessica. She’s always very helpful and available for all of my questions. I highly recommend!"
"Thank you, Terra! I'm happy to hear that Jessica has been helpful and available for your questions. We appreciate your recommendation and are here to assist you anytime. Let us know if we can help with anything else!"
Charles Dodson
September 4, 2026
"Thank you Carley for taking care of my insurance policy. You have been very timely and kind. Thank you"
"Thank you, Charles! I'm glad Carley was able to assist you with your insurance policy in a timely and kind manner. We appreciate your feedback and are here if you need anything else!"
Colleen Radtke
September 4, 2026
"I worked with Carly to add drivers and vehicles to my policy and received great customer service. Not only was she sweet and kind she broke things down and helped me get the best price possible. Carly for the win at State Farm In Etowah."
"Thank you, Colleen! I'm glad you had a positive experience with our office and found the service helpful and clear. We appreciate having you with us in Etowah. Don't hesitate to reach out if you need anything!"
Mindy Holman
August 28, 2026
"Jessica is great!"
"Thank you, Mindy! I'm glad to hear that Jessica made such a positive impression. We're lucky to have her on our team. Let us know if we can help with anything else!"
Nikki Gonzalez
August 21, 2026
"Just switched to State Farm and Mark did a great job getting me set up!
I worked with Carley to fix a billing issue and she made it fast and seamless. Solved my problem and gave me an exact day to call and split payments to adjust my date. Very pleased with the service I have received!"
"Nikki, thank you for taking the time to leave us a review! I'm happy to hear that our team was able to help you get set up smoothly and that Carley resolved your billing issue quickly. It's great to know you're pleased with the service. We're always here if you need anything else!"
JaSaun Wooden
August 19, 2026
"Thank you so much to Carley for her kindness and efficiency during my search for the perfect insurance! You are the best!!"
"Thank you for leaving a review, JaSaun! I'm happy to hear that Carley was able to assist you with such kindness and efficiency. We strive to provide the best service possible, and it's great to know we hit the mark. We're always here if you need anything else!"
Marta DesJardin
August 14, 2026
"So friendly and efficient. Best around."
"Marta, thank you for taking the time to leave us a review! I'm happy to hear you found our service friendly and efficient. We strive to be the best for our customers. Let us know if we can help with anything else!"
Tiffany
August 8, 2026
"Jessica is amazing! She works hard to get us all the information we need and is always available to answer any questions we have."
"Tiffany, thank you for taking the time to leave us a review! I'm really happy to hear that Jessica has been so helpful in providing you with the information you need and being available for your questions. We appreciate your support!"
April Manning
August 7, 2026
"Jessica was absolutely amazing, helping us switch from one company to another, helped us with a massive rate drop adding our 16 year old! Thank you so much 😊"
"April, thank you for taking the time to leave us a review! I'm so happy to hear that Jessica was able to assist you with the switch and help reduce your rates, especially with adding your 16-year-old. We appreciate your support!"
Mary Haas
August 7, 2026
"I have had State Farm insurance since I started driving. I'm 51 now. Same agent (now handed off to the son). Anytime that I have questions, all I have to do is call them. If they don't know the answer, they will get it. Rates are competitive, and the personal service tops it off!"
"Mary, thank you for taking the time to leave us a review! I'm happy to hear that you've been with us for so long and that our team continues to provide the personal service you value. It's great to know that our competitive rates and commitment to finding answers for you have made a difference. We're always here if you need anything else!"
Brandy C.
August 7, 2026
"Jessica is one of the best there is. I highly recommend her for all your insurance needs!"
"Thank you, Brandy! I'm happy to hear that Jessica has been such a great help with your insurance needs. We appreciate your recommendation and are here if you need anything else!"
Amanda Thompson
August 7, 2026
"Our insurance needs are met with excellence and all claims have went smoothly."
"Amanda, thank you for taking the time to leave us a review! I'm happy to hear that your insurance needs are being met and that your claims have been handled smoothly. We're here to make things easy for you. Let us know if we can help with anything else!"
Kenzie Stamey
August 7, 2026
"Jessica is wonderful to work with"
"Kenzie, thank you for taking the time to leave us a review! I'm glad to hear that Jessica has been wonderful to work with. We appreciate your feedback and support. Let us know if we can help with anything else!"
JerryTheCool
August 7, 2026
"Great customer service"
"Jerry, thank you for the 5 stars! I'm happy to hear you enjoyed our customer service. Let us know if we can help with anything else!"