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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Leave us a review

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What our customers say about us...

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Jerry Standridge

October 20, 2026

5 out of 5 rating by Jerry Standridge
"Very good people
Excellent staff
Had insurance with them for years
Very pleased!!!!!!!!!"
We responded:
"Thank you, Jerry! I'm happy to hear that you appreciate our team and service. Your support means a lot to us. Let us know if there's anything else we can assist you with!"
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jacksonsbeauties

October 19, 2026

5 out of 5 rating by jacksonsbeauties
"I have had insurance with them for about 15 years and they are the best."
We responded:
"jacksonsbeauties, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Cj Messer

October 16, 2026

5 out of 5 rating by Cj Messer
"Recently bought a new house and had Jessica Tallent help me with the process, and she was great, got my home and auto squared away flawlessly. If you’re needing insurance, give her a call! You’ll be glad you did!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Etowah to know you had such a great experience with us. "
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Janie Moses

October 16, 2026

5 out of 5 rating by Janie Moses
"Very best office in the world 🌎 love this office"
We responded:
"Wow, thank you for the 5-star review, Janie! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Teresa Sinke

October 16, 2026

5 out of 5 rating by Teresa Sinke
"We recently moved to Tennessee from Canada- Jessica took the time and talked us through what we needed- from renter’s insurance to car insurance- where to get the documents we needed and made sure we were covered along the way! She made it all easy 😊 She even recommended fun things to do and places to check out with our kids in the area!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Thomas Chapman

October 16, 2026

5 out of 5 rating by Thomas Chapman
"Jessica is a pleasure to work with....Very respectful and professional...actually does what she says and returns calls and finds answers to questions....I'd definitely recommend Mark Riden State Farm...thank you Jessica your the best....."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Jessica Skelton

October 16, 2026

5 out of 5 rating by Jessica Skelton
"Wonder experience! Even though Jessica was out of town she made the process seamless. She is always willing to help."
We responded:
"Jessica, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Etowah insurance team! - Your State Farm Agent, Mark Riden "
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Melanie Bean

October 16, 2026

5 out of 5 rating by Melanie Bean
"Jessica was so helpful and informative! Answered all my questions and eased my mind!"
We responded:
"Melanie, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Princess Arwood

October 9, 2026

5 out of 5 rating by Princess Arwood
"I recently changed our insurance on our homes and auto back to the Etowah State Farm location. Jessica Tallent was patient and very professional with our quotes. Shannon and Shelia are always great to work with as well. Can’t say enough about Jessica, she went above and beyond with her time to answer all my questions. She was very attentive to all our needs!"
We responded:
"Thank you for sharing your experience! I'm glad to hear that Jessica, Shannon, and Shelia provided you with such attentive and professional service. It's wonderful to know that Jessica went above and beyond to address all your questions and needs. If there's anything else we can assist you with, please don't hesitate to reach out."
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Summer Underwood

October 8, 2026

5 out of 5 rating by Summer Underwood
"Ryan was extremely helpful, knowledgeable and efficient. I was able to save so much money on my home and auto insurance! Everything was so easy and stress free. 10/10 experience and customer service! I highly recommend Ryan for all of your insurance needs!"
We responded:
"Summer, thank you for the fantastic review! We’re always here to support you with your insurance needs in Etowah. "
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EDMur

October 5, 2026

5 out of 5 rating by EDMur
"Ryan made it super easy to switch my insurance from Florida to Tennessee. Very polite, respectful, and helpful. This is my first out of state move, so I was a bit stressed with how the process would go, but he made it very simple. Glad I can save quite a bit of money too."
We responded:
"EDMur, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Etowah. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Mark Riden and Team "
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Shelby M

October 2, 2026

5 out of 5 rating by Shelby M
"Very friendly and knowledgeable! 10/10 recommend"
We responded:
"Thank you so much, Shelby! I'm glad you found our team friendly and knowledgeable. Your recommendation means a lot to us. If you ever have any questions or need assistance, feel free to reach out."
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Samantha Kirkwood

September 28, 2026

5 out of 5 rating by Samantha Kirkwood
"I can't say enough good things about Ryan, our insurance coordinator. He was so easy to work with, quick to respond to emails, and completely on the ball. It was an all-around wonderful experience! Highly recommend!"
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Cyrese Smith

September 25, 2026

5 out of 5 rating by Cyrese Smith
"It's the best experience I've ever had getting insurance for both of cars like I was in and out within 5 to 10 minutes"
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Linda Jones

September 25, 2026

5 out of 5 rating by Linda Jones
"We love this place. Very friendly and knowledgeable. Always willing to help."
We responded:
"Thank you, Linda! I'm happy to know you love our office and find our team friendly and knowledgeable. We're always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
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BradenBuisnessEmail

September 25, 2026

5 out of 5 rating by BradenBuisnessEmail
"Everyone here has been very helpful on my claim I recently had, Ryan even drove me to an enterprise just to help me get my rental! Great group of people that will always help out"
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Stephanie Morgan

September 25, 2026

5 out of 5 rating by Stephanie Morgan
"Jessica was very thorough, efficient, and had great customer service! Loved working with her. Would highly recommend!!"
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madison collins

September 24, 2026

5 out of 5 rating by madison collins
"Jessica did amazing! She helped me get the best deals and offers! Great experience"
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hunter raby

September 5, 2026

5 out of 5 rating by hunter raby
"As a body shop owner, I’ve seen firsthand how Jessica takes care of her customers on numerous occasions. I think it’s important to have someone in your corner anytime you have a claim and guide you through the process. It’s an important to have that kind of person who will take care of you. So many agent offices are disconnected from their customers, but not this one."
We responded:
"Thank you, Hunter, for sharing your experience! I'm really glad to hear that Jessica has been consistently supportive and attentive to our customers. We strive to maintain that personal connection and ensure everyone feels taken care of. Let us know if we can help with anything else!"
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Terra Steen

September 4, 2026

5 out of 5 rating by Terra Steen
"It’s always a pleasure getting to work with Jessica. She’s always very helpful and available for all of my questions. I highly recommend!"
We responded:
"Thank you, Terra! I'm happy to hear that Jessica has been helpful and available for your questions. We appreciate your recommendation and are here to assist you anytime. Let us know if we can help with anything else!"
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Charles Dodson

September 4, 2026

5 out of 5 rating by Charles Dodson
"Thank you Carley for taking care of my insurance policy. You have been very timely and kind. Thank you"
We responded:
"Thank you, Charles! I'm glad Carley was able to assist you with your insurance policy in a timely and kind manner. We appreciate your feedback and are here if you need anything else!"
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Colleen Radtke

September 4, 2026

5 out of 5 rating by Colleen Radtke
"I worked with Carly to add drivers and vehicles to my policy and received great customer service. Not only was she sweet and kind she broke things down and helped me get the best price possible. Carly for the win at State Farm In Etowah."
We responded:
"Thank you, Colleen! I'm glad you had a positive experience with our office and found the service helpful and clear. We appreciate having you with us in Etowah. Don't hesitate to reach out if you need anything!"
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Mindy Holman

August 28, 2026

5 out of 5 rating by Mindy Holman
"Jessica is great!"
We responded:
"Thank you, Mindy! I'm glad to hear that Jessica made such a positive impression. We're lucky to have her on our team. Let us know if we can help with anything else!"
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Nikki Gonzalez

August 21, 2026

5 out of 5 rating by Nikki Gonzalez
"Just switched to State Farm and Mark did a great job getting me set up!

I worked with Carley to fix a billing issue and she made it fast and seamless. Solved my problem and gave me an exact day to call and split payments to adjust my date. Very pleased with the service I have received!"
We responded:
"Nikki, thank you for taking the time to leave us a review! I'm happy to hear that our team was able to help you get set up smoothly and that Carley resolved your billing issue quickly. It's great to know you're pleased with the service. We're always here if you need anything else!"
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JaSaun Wooden

August 19, 2026

5 out of 5 rating by JaSaun Wooden
"Thank you so much to Carley for her kindness and efficiency during my search for the perfect insurance! You are the best!!"
We responded:
"Thank you for leaving a review, JaSaun! I'm happy to hear that Carley was able to assist you with such kindness and efficiency. We strive to provide the best service possible, and it's great to know we hit the mark. We're always here if you need anything else!"