State Farm® Insurance Agent Mark Riden
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Scott Coile
May 13, 2025
5
out of
5
rating by Scott Coile
"I dealt with Jessica Tallent at Mark Riden’s office in Etowah and couldn’t have had better service ! She was quick to answer my questions, quick to return phone calls, and very thorough in getting me the coverage I needed at a good rate.. If you need coverage, shopping around, ect. I highly recommend giving her a call !"
We responded:
"Thank you, Scott, for sharing your experience! I'm happy to hear that Jessica provided you with such attentive and efficient service. It's great to know she was able to assist you with your coverage needs. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Princess Arwood
May 9, 2025
5
out of
5
rating by Princess Arwood
"I recently changed our insurance on our homes and auto back to the Etowah State Farm location. Jessica Tallent was patient and very professional with our quotes. Shannon and Shelia are always great to work with as well. Can’t say enough about Jessica, she went above and beyond with her time to answer all my questions. She was very attentive to all our needs!"
We responded:
"Thank you for sharing your experience! I'm glad to hear that Jessica, Shannon, and Shelia provided you with such attentive and professional service. It's wonderful to know that Jessica went above and beyond to address all your questions and needs. If there's anything else we can assist you with, please don't hesitate to reach out."
Kyle Coleman
May 9, 2025
5
out of
5
rating by Kyle Coleman
"Jessica was awesome helping us set up a policy saving us over $100 a month on our insurance when we switched over. Highly recommend!"
We responded:
"Thank you, Kyle! I'm happy to hear that Jessica was able to assist you in setting up a policy that saves you money. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime."
John Jackson
May 2, 2025
5
out of
5
rating by John Jackson
"Excellent service! Great price! Couldn't ask for anything better!! Thank you so much."
We responded:
"Thank you, John, for your wonderful feedback! I'm happy to know that you found our service and pricing to your satisfaction. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Chantell Piet
May 1, 2025
5
out of
5
rating by Chantell Piet
"Mr Paul patiently explained the necessary information in a professional way that I was able efficiently understand my policy. Thank you for your kindness Mr Paul!"
We responded:
"Thank you, Chantell, for sharing your experience! I'm happy to know that Mr. Paul was able to explain your policy clearly and professionally. Your kind words about his patience and kindness are truly appreciated."
Belinda Wall
April 30, 2025
5
out of
5
rating by Belinda Wall
"The ladies are always so helpful, kind and caring."
We responded:
"Thank you, Belinda, for your wonderful feedback! I'm glad to hear that the team has been helpful, kind, and caring!"
Ruth Sowers
April 29, 2025
5
out of
5
rating by Ruth Sowers
"I have always had great service. Today I just called to pay my bill and Jessica just took care of it and offered to just send me an email with the receipt and all with a smile!"
We responded:
"Thank you, Ruth, for sharing your experience! I'm happy to know that Jessica was able to assist you efficiently and with a smile. We're grateful for your continued support and are here for any future needs or questions you may have!"
Melanie
April 28, 2025
5
out of
5
rating by Melanie
"When I moved from Florida to the Etowah area I needed to transfer my State Farm insurance. Thank goodness I chose Mark Ridens office. The staff has been top notch with my insurance needs. I highly recommend this agency in Etowah,Tennessee. Melanie D."
We responded:
"Thank you, Melanie, for your kind words! I'm glad to know that our team has been able to meet your insurance needs during your move to Etowah. Your recommendation means a lot to us. If you ever need further assistance or have any questions, please feel free to reach out. We're here to help!"
Jennifer Lawson
April 23, 2025
5
out of
5
rating by Jennifer Lawson
"Jessica is knowledgeable and understanding. Her commitment to clients is unmeasurable. Thank you for everything."
We responded:
"Thank you, Jennifer, for your wonderful feedback! I'm happy to hear that Jessica's knowledge and understanding made a positive impact. Her dedication truly shines through, and we're grateful to have her on our team. If you ever need assistance or have questions, please don't hesitate to reach out."
Douglas Broadwater
April 16, 2025
5
out of
5
rating by Douglas Broadwater
"Jessica helped us get home owners insurance for our vacation cabin and saved us $1300 a year. And I thought it was going to be difficult to get a policy to beat our old one."
We responded:
"Thank you, Douglas! I'm delighted to hear that Jessica was able to assist you in securing homeowners insurance for your vacation cabin and save you $1300 annually. It's wonderful to know that the process was smoother than expected!"
Jessica Free
April 11, 2025
5
out of
5
rating by Jessica Free
"Jessica Tallent is awesome!! She is always so friendly and helpful!"
We responded:
"Thank you, Jessica Free, for your wonderful feedback! I'm happy to hear that Jessica has been friendly and helpful!"
Shelby M
April 10, 2025
5
out of
5
rating by Shelby M
"Very friendly and knowledgeable! 10/10 recommend"
We responded:
"Thank you so much, Shelby! I'm glad you found our team friendly and knowledgeable. Your recommendation means a lot to us. If you ever have any questions or need assistance, feel free to reach out."
Ethan McNelly
April 10, 2025
5
out of
5
rating by Ethan McNelly
"Mark and his team have been absolutely fantastic to work with! Paul is always quick to respond and helps me get stuff taken care of right away!"
We responded:
"Thank you, Ethan, for sharing your experience! I'm glad to hear that Paul and the team have been able to assist you promptly. We're here to help with any of your insurance needs, so don't hesitate to reach out anytime!"
Elizabeth Sullender
April 4, 2025
5
out of
5
rating by Elizabeth Sullender
"I experienced great service with the local staff. They were friendly and very helpful with quotes and more important go the extra mile at time of a claim. Thankful for our local office and staff."
We responded:
"Thank you, Elizabeth, for sharing your experience! I'm glad to know that our local team provided you with friendly and helpful service. Your appreciation means a lot to us. If you ever need further assistance or have any questions, feel free to reach out."
Cheryl Zak
April 3, 2025
5
out of
5
rating by Cheryl Zak
"Jessica was very helpful in assisting what I was needing."
We responded:
"Thank you, Cheryl, for your wonderful feedback! I'm happy to hear that Jessica was able to assist you with your needs. If you have any more questions or require further assistance, please feel free to reach out to our office. We're here to help!"
Wayne Hicks
April 2, 2025
5
out of
5
rating by Wayne Hicks
"We had an excellent experience with Jessica working very hard to get our insurance needs covered. Jessica was very professional and courteous to work with and a pleasure to talk to. I would strongly recommend using this office and Jessica for your insurance needs!!"
We responded:
"Thank you, Wayne, for sharing your positive experience! I'm happy to hear that Jessica provided you with professional and courteous service while addressing your insurance needs. Your recommendation means a lot to us. If you ever have any questions or need further assistance, please feel free to reach out."
Nickingson Compere
April 2, 2025
5
out of
5
rating by Nickingson Compere
"At this location, they remember my name face to face and the over the phone."
We responded:
"Thank you, Nickingson, for your wonderful feedback! I'm glad to know that our team makes you feel recognized both in person and over the phone. We're here to help with any insurance needs you may have, so don't hesitate to reach out anytime!"
David Evans
April 2, 2025
5
out of
5
rating by David Evans
"Jessica is a very friendly and helpful agent. She always finds us the best price for our needs and is always there when we have any questions."
We responded:
"Thank you, David, for sharing your experience! I'm happy to hear that Jessica has been friendly and helpful in finding the best prices for your needs. It's great to know she's always available to answer your questions. If you ever need further assistance, feel free to reach out to our office anytime!"
kevaldo13
March 28, 2025
5
out of
5
rating by kevaldo13
"Excellent service. Quick responses! Very helpful! Jessica was excellent and very helpful!"
We responded:
"Thank you for your fantastic feedback! I'm happy you found our service quick and helpful. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
Kim Ellis
March 25, 2025
5
out of
5
rating by Kim Ellis
"Quick and efficient Jessica took care of me right away."
We responded:
"Thank you, Kim, for sharing your experience! I'm glad to hear that Jessica was quick and efficient in assisting you. We're here to help with any future needs or questions you may have."
Machelle Frank
March 21, 2025
5
out of
5
rating by Machelle Frank
"Always offers great service"
We responded:
"Thank you, Machelle, for your kind words! I'm glad to know that you are satisfied with the service provided. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Mandy Stanley
March 20, 2025
5
out of
5
rating by Mandy Stanley
"If anyone is unhappy with their insurance provider and/or rate, I highly recommend Jessica Tallent with State Farm. Licensed in TN and GA. I may sound like a commercial but she just saved me $1100 a year on my home insurance(with better coverage) and $200 a year on auto. She's great with communication and responding to any message or call very quickly. I'm in south ga, and after hurricane helene and not having an agent to guide me, I knew we needed a change. Thank you Jessica!!!"
We responded:
"Thank you, Mandy, for sharing your experience! I'm so happy to hear that Jessica was able to assist you with your insurance needs and help you save significantly. Her dedication to communication and quick responses truly makes a difference. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
cterrier
March 15, 2025
4
out of
5
rating by cterrier
"Great timely service. Worked with me to get best price"
We responded:
"Thank you for your feedback! We're glad you had a positive experience with our office. If there's anything specific we can do to improve or assist you further, please don't hesitate to reach out. We're here to help with any insurance needs you may have!"
ResearchingMazzei
March 15, 2025
5
out of
5
rating by ResearchingMazzei
"Excellent service and quick turnaround for coverage. As an out of state new home buyer in the local community with existing State Farm policies the ease of binding an additional policy allowed me the Comfort and knowing no matter what state I’m in a local Statefarm office is there to serve its consumers needs. Jessica reviewed all options and made recommendations that met the needs of this purchase. Her follow through and reassurances that everything was in place prior to closing was remarkable. I look forward to being part of this great quaint community."
We responded:
"Thank you for your wonderful feedback! I'm glad to know that the service and quick turnaround met your expectations. It's fantastic to hear that Jessica was able to provide the support and recommendations you needed for your new home purchase. We're excited to have you as part of our community and are here for any assistance you may need in the future. Welcome to the neighborhood!"
Dawson Hindmon
March 14, 2025
5
out of
5
rating by Dawson Hindmon
"Honestly, my rates here kind of blow. Definitely nothing to really brag about last time I was in a wreck. I waited almost 4 months to get money from my vehicle and was never given a rental, but there’s a sweet lady named Jessica at The Etowah location that asked for a review so this review is representative of Jessica. State Farm can do some things that would get this review taken down."
We responded:
"Dawson, We appreciate you sharing your experience. We understand your concerns about your rates and claim. We're pleased to hear you had a positive interaction with Jessica. If there is anything we can do to further assist you please give our office a call! "