State Farm® Insurance Agent Mark Riden
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Douglas Broadwater
April 16, 2025
5
out of
5
rating by Douglas Broadwater
"Jessica helped us get home owners insurance for our vacation cabin and saved us $1300 a year. And I thought it was going to be difficult to get a policy to beat our old one."
We responded:
"Thank you, Douglas! I'm delighted to hear that Jessica was able to assist you in securing homeowners insurance for your vacation cabin and save you $1300 annually. It's wonderful to know that the process was smoother than expected!"
Jessica Free
April 11, 2025
5
out of
5
rating by Jessica Free
"Jessica Tallent is awesome!! She is always so friendly and helpful!"
We responded:
"Thank you, Jessica Free, for your wonderful feedback! I'm happy to hear that Jessica has been friendly and helpful!"
Shelby M
April 10, 2025
5
out of
5
rating by Shelby M
"Very friendly and knowledgeable! 10/10 recommend"
We responded:
"Thank you so much, Shelby! I'm glad you found our team friendly and knowledgeable. Your recommendation means a lot to us. If you ever have any questions or need assistance, feel free to reach out."
Ethan McNelly
April 10, 2025
5
out of
5
rating by Ethan McNelly
"Mark and his team have been absolutely fantastic to work with! Paul is always quick to respond and helps me get stuff taken care of right away!"
We responded:
"Thank you, Ethan, for sharing your experience! I'm glad to hear that Paul and the team have been able to assist you promptly. We're here to help with any of your insurance needs, so don't hesitate to reach out anytime!"
Elizabeth Sullender
April 4, 2025
5
out of
5
rating by Elizabeth Sullender
"I experienced great service with the local staff. They were friendly and very helpful with quotes and more important go the extra mile at time of a claim. Thankful for our local office and staff."
We responded:
"Thank you, Elizabeth, for sharing your experience! I'm glad to know that our local team provided you with friendly and helpful service. Your appreciation means a lot to us. If you ever need further assistance or have any questions, feel free to reach out."
Cheryl Zak
April 3, 2025
5
out of
5
rating by Cheryl Zak
"Jessica was very helpful in assisting what I was needing."
We responded:
"Thank you, Cheryl, for your wonderful feedback! I'm happy to hear that Jessica was able to assist you with your needs. If you have any more questions or require further assistance, please feel free to reach out to our office. We're here to help!"
Wayne Hicks
April 2, 2025
5
out of
5
rating by Wayne Hicks
"We had an excellent experience with Jessica working very hard to get our insurance needs covered. Jessica was very professional and courteous to work with and a pleasure to talk to. I would strongly recommend using this office and Jessica for your insurance needs!!"
We responded:
"Thank you, Wayne, for sharing your positive experience! I'm happy to hear that Jessica provided you with professional and courteous service while addressing your insurance needs. Your recommendation means a lot to us. If you ever have any questions or need further assistance, please feel free to reach out."
Nickingson Compere
April 2, 2025
5
out of
5
rating by Nickingson Compere
"At this location, they remember my name face to face and the over the phone."
We responded:
"Thank you, Nickingson, for your wonderful feedback! I'm glad to know that our team makes you feel recognized both in person and over the phone. We're here to help with any insurance needs you may have, so don't hesitate to reach out anytime!"
David Evans
April 2, 2025
5
out of
5
rating by David Evans
"Jessica is a very friendly and helpful agent. She always finds us the best price for our needs and is always there when we have any questions."
We responded:
"Thank you, David, for sharing your experience! I'm happy to hear that Jessica has been friendly and helpful in finding the best prices for your needs. It's great to know she's always available to answer your questions. If you ever need further assistance, feel free to reach out to our office anytime!"
kevaldo13
March 28, 2025
5
out of
5
rating by kevaldo13
"Excellent service. Quick responses! Very helpful! Jessica was excellent and very helpful!"
We responded:
"Thank you for your fantastic feedback! I'm happy you found our service quick and helpful. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
Kim Ellis
March 25, 2025
5
out of
5
rating by Kim Ellis
"Quick and efficient Jessica took care of me right away."
We responded:
"Thank you, Kim, for sharing your experience! I'm glad to hear that Jessica was quick and efficient in assisting you. We're here to help with any future needs or questions you may have."
Machelle Frank
March 21, 2025
5
out of
5
rating by Machelle Frank
"Always offers great service"
We responded:
"Thank you, Machelle, for your kind words! I'm glad to know that you are satisfied with the service provided. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Mandy Stanley
March 20, 2025
5
out of
5
rating by Mandy Stanley
"If anyone is unhappy with their insurance provider and/or rate, I highly recommend Jessica Tallent with State Farm. Licensed in TN and GA. I may sound like a commercial but she just saved me $1100 a year on my home insurance(with better coverage) and $200 a year on auto. She's great with communication and responding to any message or call very quickly. I'm in south ga, and after hurricane helene and not having an agent to guide me, I knew we needed a change. Thank you Jessica!!!"
We responded:
"Thank you, Mandy, for sharing your experience! I'm so happy to hear that Jessica was able to assist you with your insurance needs and help you save significantly. Her dedication to communication and quick responses truly makes a difference. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
cterrier
March 15, 2025
4
out of
5
rating by cterrier
"Great timely service. Worked with me to get best price"
We responded:
"Thank you for your feedback! We're glad you had a positive experience with our office. If there's anything specific we can do to improve or assist you further, please don't hesitate to reach out. We're here to help with any insurance needs you may have!"
ResearchingMazzei
March 15, 2025
5
out of
5
rating by ResearchingMazzei
"Excellent service and quick turnaround for coverage. As an out of state new home buyer in the local community with existing State Farm policies the ease of binding an additional policy allowed me the Comfort and knowing no matter what state I’m in a local Statefarm office is there to serve its consumers needs. Jessica reviewed all options and made recommendations that met the needs of this purchase. Her follow through and reassurances that everything was in place prior to closing was remarkable. I look forward to being part of this great quaint community."
We responded:
"Thank you for your wonderful feedback! I'm glad to know that the service and quick turnaround met your expectations. It's fantastic to hear that Jessica was able to provide the support and recommendations you needed for your new home purchase. We're excited to have you as part of our community and are here for any assistance you may need in the future. Welcome to the neighborhood!"
Dawson Hindmon
March 14, 2025
5
out of
5
rating by Dawson Hindmon
"Honestly, my rates here kind of blow. Definitely nothing to really brag about last time I was in a wreck. I waited almost 4 months to get money from my vehicle and was never given a rental, but there’s a sweet lady named Jessica at The Etowah location that asked for a review so this review is representative of Jessica. State Farm can do some things that would get this review taken down."
We responded:
"Dawson, We appreciate you sharing your experience. We understand your concerns about your rates and claim. We're pleased to hear you had a positive interaction with Jessica. If there is anything we can do to further assist you please give our office a call! "
Rhoda Newman
March 14, 2025
5
out of
5
rating by Rhoda Newman
"Moved to Etowah, TN from out of state and needed to transfer my auto and home insurance. I arrived at Mark Riden’s State Farm Insurance office without an appointment & was seen immediately. Jessica was able to great rates with a friendly smile."
We responded:
"Thank you, Rhoda, for sharing your experience! I'm happy to know that Jessica was able to assist you promptly and with a friendly smile. We're glad to have made your transition to Etowah a bit smoother. If you have any questions or need further assistance, feel free to reach out to our office anytime."
Bruce Alberque
March 12, 2025
5
out of
5
rating by Bruce Alberque
"Such a pleasant process. I wanted to have a local agent. I was referred by my exterminator. I spoke with Jessica Tallant. After passing on my insurance needs, Jessica met or exceeded my needs. Overall a great experience."
We responded:
"Thank you, Bruce, for sharing your experience! I'm happy to know that Jessica was able to meet your insurance needs and provide such a satisfying experience. We appreciate your trust in us and are always here to assist with any future insurance needs. Feel free to reach out anytime!"
Joseph Bates
March 6, 2025
5
out of
5
rating by Joseph Bates
"I highly recommend Jessica Tallent, she was super helpful and knew her stuff very well! If you are struggling finding someone who will help you find the best policy for you and your situation Jessica is the person for you!"
We responded:
"Thank you, Joseph, for your wonderful recommendation! I'm delighted to hear that Jessica was able to assist you so effectively. Her expertise and dedication to finding the right policy for each individual truly make a difference. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
fanfundy
March 5, 2025
5
out of
5
rating by fanfundy
"Jessica helped me out today, told me my options, and made for a wonderful experience. Great customer service and a wonderful attitude. Highly recommended"
We responded:
"Thank you so much for your kind words! I'm delighted to hear that Jessica provided you with excellent service and a positive experience. Her dedication to helping our customers is truly appreciated. If you ever need further assistance or have any questions, feel free to reach out to our office. We're here to help!"
Meghan Maples
February 28, 2025
5
out of
5
rating by Meghan Maples
"Jessica is the best! She sends reminders, answers every question, and so helpful from start to finish."
We responded:
"Thank you, Meghan, for your wonderful feedback! I'm happy to hear that Jessica has been so helpful and attentive throughout your experience. Her dedication to providing reminders and answering questions is truly appreciated. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
Kim Wright
February 25, 2025
5
out of
5
rating by Kim Wright
"Jessica is amazing! She always goes above and beyond to help in anyway!"
We responded:
"Thank you, Kim! I'm so happy to hear that Jessica has been providing exceptional service and going the extra mile for you. We're grateful to have her on our team. If you ever need assistance or have questions, feel free to reach out to our office."
NoMandatory VAXing
February 25, 2025
5
out of
5
rating by NoMandatory VAXing
"Great experience. Agents were very helpful and worked with me to adjust my policy exactly how I wanted it. I would highly recommend. Thanks Jessica!"
We responded:
"I'm glad you had a great experience with us! It's wonderful to know that our team, especially Jessica, was able to assist you in adjusting your policy to your satisfaction. Your recommendation means a lot. If you have any more questions or need further assistance, feel free to reach out anytime."
Jaclyn Taylor
February 24, 2025
5
out of
5
rating by Jaclyn Taylor
"Our family has been with State Farm for over 30 years. The entire staff has consistently been friendly, helpful, and always there when we've needed assistance. We are truly grateful for their exceptional service and dedication throughout the years."
We responded:
"Thank you, Jaclyn, for your wonderful feedback! We're happy to have been part of your family's journey for over 30 years. Our team is dedicated to providing friendly and helpful service whenever you need it. If there's anything else we can assist you with, please feel free to reach out. We're here to help!"
Darlene Williams
February 21, 2025
5
out of
5
rating by Darlene Williams
"Shannon was so helpful, answered my questions and very patient."
We responded:
"Thank you, Darlene, for sharing your experience! I'm happy to know that Shannon was able to assist you with patience and clarity. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"