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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mike Lawrence

Mike Lawrence

January 16, 2026

5  out of  5
rating by Mike Lawrence
"Mark and his staff are very supportive and helpful. Especially Jessica who helped to get something fixed for our family FAST. Thank you so much for taking the time to help us out.."
We responded:
"Thank you, Mike! I'm happy to know that our team, especially Jessica, provided the support your family needed swiftly. We truly appreciate your feedback and are always here to help with any insurance needs. Reach out anytime!"
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Ed Sullivan

January 14, 2026

5  out of  5
rating by Ed Sullivan
"I Had the privilege to meet Jessica, this past week. I Came into her office, a confused old man with a bunch of insurance questions, I wanted to lower my insurance cost in 2026 while still protecting my assets I gave her all of my past 3 years insurance policy’s and explained that I would lik a review with the out come being a cheaper yearly cost, Jessica, took all of my old policies and started to work I had 3 auto, 2 houses and umbrella policy. In a short time, she produced new policies at a better rate, we did have some trouble on my cottage. The Corp. Agent, could not find a photo of the dwelling showing the property. Luckily my wife was home and she sent several pictures. When I left Mark Riden office, I was very leased, Jessica, found me new insurance coverage at a lower yearly price. Thank, Jessica for working with me Ed Sullivan The thing that could have ma my experience better, would be a better internet service"
We responded:
"Thank you very much, Ed, for taking the time to share your experience with us! I’m truly glad to hear that Jessica was able to assist you effectively with your insurance needs and help you find a better rate that suits you. Your patience regarding the internet service is greatly appreciated, and please rest assured that we will look into various ways to improve it for you and all our customers. If you have any more questions or require further assistance, please feel free to reach out to us anytime. We are always here to help and support you in any way we can!"
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Dalten Lairmore

January 9, 2026

5  out of  5
rating by Dalten Lairmore
"Jessica was super helpful in getting me renters, auto, and life insurance! Highly recommend her!"
We responded:
"Thank you, Dalten! I'm happy to hear that Jessica was able to assist you with your insurance needs. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out!"
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Jenny BAXTER

January 9, 2026

5  out of  5
rating by Jenny BAXTER
"Jessica from state farm in etowah tn was absolutly wonderful.She saved me atleast half of what i pay now and im so happy."
We responded:
"Jenny, thank you for your feedback! I'm delighted to hear that Jessica was able to assist you so effectively and help you save significantly. Your satisfaction is important to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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David Brown

January 9, 2026

5  out of  5
rating by David Brown
"Great service and friendly staff, always willing to answer any questions I have about my insurance needs."
We responded:
"Thank you, David! I'm happy you found our service and staff helpful and friendly. We're committed to being here for all your insurance questions. Let us know if there's anything else we can assist you with!"
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Charles E. Barnes

January 9, 2026

5  out of  5
rating by Charles E. Barnes
"Big shoutout to Jessica from Mark Riden State Farm! She reached out to let me know I’m saving money on my policies. Love the customer service and transparency—thank you!"
We responded:
"Charles, thank you for your fantastic feedback! I'm happy to hear that Jessica was able to assist you and that you're enjoying the savings on your policies. We appreciate your kind words about our customer service and transparency. If you ever need anything else, feel free to reach out!"
Profile photo of Amber Roderick

Amber Roderick

January 3, 2026

5  out of  5
rating by Amber Roderick
"Jessica is amazing. She took the time to help with all my insurance needs (home, motorcycle, & vehicles). If you’re looking for someone willing to go above and beyond she is your lady. Thanks to Jessica’s help my 16yr old can now drive his Christmas present."
We responded:
"Amber, thank you for your wonderful feedback! I'm glad to hear that Jessica was able to assist with all your insurance needs. It's great to know your 16-year-old can now enjoy their Christmas present! If you need anything else, feel free to reach out."
Profile photo of Larry Bush

Larry Bush

January 3, 2026

5  out of  5
rating by Larry Bush
"I needed insurance coverage on my new motorcycle late on a Friday afternoon. I called Mark Riden’s State Farm office and Jessica Tallent answered the phone. Even though it was late, Jessica worked until she got my bike covered. Jessica was very professional, efficient and easy to work with. I have found the whole group at this State Farm office a pleasure to work with. Larry B."
We responded:
"Thank you for your review, Larry! I'm happy to hear that Jessica was able to assist you with your insurance, even late on a Friday. Our team strives to provide professional and efficient service, and it's great to know you found working with us a pleasure. If you need anything else, feel free to reach out!"
Profile photo of Elizabeth Byars

Elizabeth Byars

January 3, 2026

5  out of  5
rating by Elizabeth Byars
"Jessica was a very big help getting me set up with homeowners and car insurance. Smooth transition and great customer service .so nice and quick to help get me set up!"
We responded:
"Thank you for your review, Elizabeth! I'm happy to hear that Jessica was able to assist you with setting up your insurance smoothly. We strive to provide excellent customer service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
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Moises Caceres

January 2, 2026

5  out of  5
rating by Moises Caceres
"Thank you for your very attentive and fast service. Thank you again."
We responded:
"Moises, thank you for your kind words! I'm happy to hear that you appreciated our attentive and quick service. If there's anything else you need, feel free to reach out anytime!"
Profile photo of Christy Sears

Christy Sears

January 2, 2026

5  out of  5
rating by Christy Sears
"Jessica Tallent worked a miracle for us! My husband and I are so grateful for her and just how easy and painless she made our multiple insurance processes! Thank you, Jessica!"
We responded:
"Christy, thank you for sharing your experience! I'm happy to hear that Jessica made the insurance process smooth and stress-free for you and your husband. We appreciate your trust in us and are here to help with any future needs. Let us know if there's anything else we can do for you!"
Profile photo of Doug Robinson

Doug Robinson

January 2, 2026

5  out of  5
rating by Doug Robinson
"This place was great, and my agent(Jessica) was very helpful . Thank you again."
We responded:
"Thank you, Doug! I'm happy to hear that Jessica was able to assist you so well. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
Profile photo of Corey Chadwick

Corey Chadwick

January 2, 2026

5  out of  5
rating by Corey Chadwick
"Jessica from State Farm was great helping my wife & I with our homeowners insurance. Very helpful & patient. Mark has a good one!"
We responded:
"Corey, thank you for sharing your experience! I'm happy to hear that Jessica was able to assist you and your wife with your insurance. We appreciate your kind words about our team. If you need anything else, feel free to reach out!"
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Amanda Herndon

January 2, 2026

5  out of  5
rating by Amanda Herndon
"I just recently purchased auto insurance from State Farm they saved me 300 a month. They were very helpful in meeting my auto insurance needs."
We responded:
"Amanda, thank you for your review! I'm happy to hear that our team was able to help you save on your insurance and meet your needs. If you have any more questions or need assistance in the future, feel free to reach out. Thanks for choosing us!"
Profile photo of Jacob Ritsko

Jacob Ritsko

January 2, 2026

5  out of  5
rating by Jacob Ritsko
"Jessica was very helpful and got me taken care of"
We responded:
"Thank you, Jacob! I'm happy to hear that Jessica was able to assist you effectively. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Chris Burris

Chris Burris

December 19, 2025

5  out of  5
rating by Chris Burris
"Staff is friendly and knowledgeable on all insurance needs. Jessica was very helpful!!"
We responded:
"Hey, Chris! Thanks for letting us know that the pricing and service stood out to you. We’re glad Jessica was helpful and that her knowledge made your auto insurance experience a positive one, and we appreciate you taking the time to share this with us."
Profile photo of Caleb Lawson

Caleb Lawson

December 5, 2025

5  out of  5
rating by Caleb Lawson
"Jessica has been great to work with. She always goes above and beyond. She is very knowledgeable and has great customer service"
We responded:
"Caleb, thank you for your wonderful feedback! I'm happy to hear that Jessica has been providing exceptional service and demonstrating her expertise. We appreciate your support and look forward to continuing to assist you with your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Carla Rymer

Carla Rymer

December 5, 2025

5  out of  5
rating by Carla Rymer
"If you need insurance call Jessica! She is knowledgeable, kind, and provides the best customer service! She will go above and beyond to get you the best rates possible. 10/10 stars 🌟"
We responded:
"Thank you, Carla! I'm so happy to hear about your positive experience with Jessica. She truly is dedicated to providing exceptional service and finding the best rates for our customers. If you have any more questions or need assistance, feel free to reach out anytime!"
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robert brinkley

December 5, 2025

5  out of  5
rating by robert brinkley
"Paul at state farm was great to deal with, was very helpful and answered all my questions. Thanks again!"
We responded:
"Thank you, Robert! I'm happy to hear that Paul was able to assist you effectively and answer all your questions. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Chad Fugleberg

Chad Fugleberg

November 26, 2025

5  out of  5
rating by Chad Fugleberg
"I had a policy question and Paul helped me get it sorted in no time. Mark Riden’s team was knowledgeable, patient, and genuinely caring. Feels good knowing they’re there when life turns tricky. Five stars."
We responded:
"Thank you, Chad! I'm happy to hear that Paul and the team were able to assist you with your policy question. We always aim to provide knowledgeable and caring service. If you ever need anything else, feel free to reach out!"
Profile photo of Anna

Anna

November 21, 2025

5  out of  5
rating by Anna
"Fast reliable"
We responded:
"Anna, thank you for your feedback! I'm happy to know you found our service fast and reliable. If you ever need anything else, feel free to reach out!"
Profile photo of Carol Chavez

Carol Chavez

November 20, 2025

5  out of  5
rating by Carol Chavez
"Paul is always easy to work with and explains everything."
We responded:
"Thank you, Carol! I'm happy to hear that Paul has been helpful and clear in his explanations. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"
Profile photo of Jerry Standridge

Jerry Standridge

November 5, 2025

5  out of  5
rating by Jerry Standridge
"Very good people 👍 Excellent staff Wouldn't go anywhere else!!!!!!!"
We responded:
"Thank you, Jerry! I'm happy to hear that you appreciate our team and service. Your support means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Julie Ellis

Julie Ellis

October 31, 2025

5  out of  5
rating by Julie Ellis
"Jessica provides the best customer service by far. She is very informative and takes time to help you understand your coverages. She goes above and beyond to get you the best savings possible. I am very well pleased with service provided. 10 out of 10 recommend. Call Jessica today!!!!!!"
We responded:
"Thank you for your wonderful feedback, Julie! I'm delighted to hear that Jessica has been so helpful and informative in assisting you with your coverage. It's great to know she has gone above and beyond to ensure you're satisfied. We appreciate your recommendation and are here for any future needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Vapenotiq Vapors

Vapenotiq Vapors

October 17, 2025

5  out of  5
rating by Vapenotiq Vapors
"Jessica was amazing she helped me and was super fast . I really appreciate her and how quickly she was able to help me. She will be the one I call for any assistance."
We responded:
"Thank you, Vapenotiq Vapors, for your wonderful feedback! I'm glad to hear that Jessica provided you with such efficient and helpful service. We appreciate your trust and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"